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FAQ

What are the forms of payment you accept?

We accept Visa, Mastercard, Discover and American Express.

Do you offer gift cards?

We do!

We currently offer physical gift cards. Please visit our help center to obtain one. E-gift cards will soon be available

I received an error message that my order cannot be completed but I was still charged. Why?

When your card is reviewed and declined, the funds are placed on hold instead of completing the transaction. This may be due to the payment information being entered is incorrect or an invalid payment option is being used. Your funds will return to your bank. If you do not see the funds back in your account after that time, please contact your bank for further information.

Where can I find your products at a store near me?

By using the Store Locator on our website you can be directed to different stores in your area that carry our product lines.

Your Store Locator comes up with no results in my area. Where can I purchase?

If the locator provides no listing of stores in your area, you will need to purchase online at this time.

Why is the consistency different from the product I just ordered to the one I already have?

We use natural and organic ingredients with no harmful chemicals. Due to the nature of the ingredients, the consistency, color, and scent may differ. Do not be alarmed, its the very same care and quality that has been put in.

How do I make a return for my purchase I made through a retailer?

Please contact the store you purchased from. We do not provide returns or exchanges for retail store purchases.

How do I make a return for a purchase I made online?

Please follow our Returns Policy provided on the website